Blog

24.03.2024

WAHDAH's Pick-Up Transition to Shuttle Service at JB Sentral

Greetings, fellow travelers! Change is in the air, and here at WAHDAH, we have to announce an update that’s all about making your journey through the Singapore – Johor Bahru border safer and smoother. 

Due to ongoing construction, we are temporarily unavailable at our usual location at JB Sentral (Holiday Inn) starting March 1, 2024. However, rest assured, we’re switching gears and rolling out our new Shuttle Service for customers who have booked for Pick-up and Drop-off of our rented vehicles at JB Sentral to ensure your travels are nothing short of seamless.

 

We Prioritize Your Safety

Construction site at JB Sentral

Navigating through construction zones can be a bit daunting. That’s why, with safety as our guiding principle, WAHDAH is implementing a Shuttle Service at JB Sentral. We’re taking every measure to ensure your journey remains as secure and comfortable as possible.

 

What's Changing?

Wahdah's Shuttle Service

So, what exactly does this mean for you? Well, for starters, we’re simplifying the pick-up process location at JB Sentral. Instead of navigating through construction chaos, our Shuttle Service will provide you with a hassle-free experience.

 

How Does it Work? 

One of the new shuttle service pick-up area 

Once you’ve booked a vehicle with WAHDAH and selected JB Sentral for pick-up, head directly to our Shuttle Service, and our dedicated Driver will arrive there. You’ll easily spot our Pick-up zone near Holiday Inn, City Square Mall, or Komtar JBCC. Rest assured, our shuttle will be waiting to ensure your journey is as seamless as possible.

 

What Will Happen To My Existing Booking?

Your existing booking remains unchanged, and the pricing for both pick-up and return at JB Sentral remains consistent. However, there have been adjustments in our operational procedures, when selecting the Pick-Up & Drop-Off Point at JB Sentral, there is no need to cross over to the Holiday Inn. Instead, you simply wait in the designated area at JB Sentral. 

Our MPV cars, accompanied by professional drivers, will promptly assist you and transport you to our JB Hub for the seamless handover of your booked vehicle. Primarily aimed at enhancing safety measures. These changes are implemented with your well-being in mind, ensuring that your travel experience is not only reliable but also prioritizes safety at every step. We appreciate your understanding and cooperation as we work to provide you with the best service possible.

 

What to Expect?

Beginning with a dedicated shuttle driver ensuring seamless pick-ups to our Shuttle Service areas, your journey becomes a breeze. Once you arrive at the JB Hub, your booked vehicle pick-up process continues with the usual practice. 

Whether solo or with family and friends, anticipate a comfortable journey. The team of DriveHero, goes beyond transportation, offering warm smiles, helpful tips, and exceptional service to enhance your travel experience.

 

Mark Your Calendar

Ready to embark on this new chapter of travel with us? Make sure to mark March 1, 2024, on your calendar, because that’s when our Shuttle Service officially launches at JB Sentral. 

 

Frequently Asked Questions (FAQ)

For further clarification and answers to common queries about our Shuttle Service, we’ve prepared a comprehensive FAQ section. Click here to learn more about what to expect from WAHDAH’s Shuttle Service at JB Sentral.

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