Neither LRO nor SLRO will apply if the damage or loss arises from any of the following:
The vehicle is driven by an unauthorised or unregistered driver
Any breach of the Rental Agreement or traffic laws
False, misleading, or incomplete information, or missing claim documents
Incidents occurring before LRO or SLRO was selected
Misfueling, reckless driving, or misuse of the vehicle
Failure to comply with police reporting requirements
Loss or damage to personal belongings
Bodily injury or third-party property damage
Driving on unsealed roads (except access roads to accommodation)
Use of the vehicle for delivery or commercial purposes
Vehicle types requiring non-standard licences or excluded by WAHDAH
Internal vehicle damage (interior fittings, upholstery, accessories)
Clutch-related damage